Frequently Asked Questions
Discover answers to commonly questions about my pet sitting services.
Do you offer pet care services for small animals?
Yes, we provide pet sitting services not only cats but also for small animals like rabbits, ferrets, guinea pigs, and more. We ensure that all of your pets are provided for and well-cared for.
What areas do you serve?
We serve the central Berkshire County area of Massachusetts. Including, but not limited to: Lee, Lenox, Lenox Dale, Stockbridge, and the surrounding areas.
What services do you offer?
We provide pet sitting that is done in the comfort of your home. This service includes: feeding, watering, medications, playtime/light exercise, cuddle sessions, litter box maintenance, and light clean-ups. I can include some basic home security measures such as bringing in the mail, opening/closing blinds, turning on/off lights, etc. at your request. You can rest assured that your pets will be well-cared for while you are away.
How do I schedule a pet sitting appointment?
All new clients must complete the required forms and schedule an informal meet-and-greet visit prior to scheduling any services.
Once you have done that, you are now an established client and can schedule services by texting, e-mailing, or calling. As an added safety measure, I ask that you always wait for a response and confirmation from me before leaving your pets unattended and alone.
I will ALWAYS confirm and acknowledge your request and send a formal confirmation/invoice to verify the requested visit(s).
At this point, I am only accepting cash payments. Payment is due on the first scheduled visit of each scheduled service period. There are no refunds or last minute cancellations or early returns including last minute changes in plans once your service has been scheduled.
For more detailed information, please check the "How it Works" page.
I will always do my best to accommodate your request. If the time frame that you request is not available, I will work with you to find an alternative solution that works for both of us.
Please remember that all visits are scheduled by TIME FRAMES and NOT by actual times. This is due to the unpredictable nature of my visits and travel times.
Are you insured and bonded?
Yes, Kat’s Cat Care is fully insured and bonded for your peace of mind. Your pet's safety and well-being are my top priorities.
Do you offer overnight pet sitting?
At this time, I am only offering in-home pet visits no overnight stays. My services are designed to ensure that your pets are cared for and comfortable in their own environment.
If this should change, I will post same here on my website.
What if my pet has special needs or requires medication?
I am experienced in handling pets with special needs. This includes administering medications of all kinds. Please be sure to let me know of your pet's needs when we do the meet-and-greet and create your personalized care plan. If there should be any changes, it will be up to you to update the paperwork. I always use your care plan when providing services, so please be sure to review and keep it updated regularly. All changes must be IN WRITING and part of your record.
NOTE: Kat's Cat Care is not responsible for any missed doses especially with shy/nervous or timid pets! Nor am I responsible for changes that I am not unaware of.
How do you ensure the safety of my pets and my home?
I take security and safety seriously. I am a trained and experienced professional. I prioritize the safety and well-being of your pets and your home during each visit. I will take additional measures as needed to ensure the safety of your pets and your home while you are away.
Can I trust Kat’s Cat Care with my beloved pets?
Absolutely! I am a passionate pet lover and animal advocate. I am dedicated to providing the best care possible for your pets. You can trust me to treat your furry friends like my own.
What sets Kat’s Cat Care apart from other pet sitting services?
I specialize in caring for cats and small animals in the comfort and safety of their home. This ensures that your pet is getting personalized attention in a stress-free environment.